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Quick reference • Status lookup

TCS Status Codes: Quick Reference

A quick table of every TCS tracking status. Find the status you see to learn what it means and what to do.

Want the full explanation of how a parcel moves, step by step? Read our TCS tracking status meanings guide for the complete checkpoint walkthrough.

Last reviewed: 2026-09-08

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Strict Evidence-Based Status Mapping

Some websites guess what courier codes mean. TcsTracking.com only uses statuses we have checked against TCS’s own milestones. If TCS sends a code we have not checked, we show a simple "Status Update" instead of making up what it means.

Milestones verified via TCS Express Official Directory. To learn how our tracker works, see our About Our Utility page, or contact TCS through our Official Contact Directory.

Shipment Booked

BOOKED
Meaning

The sender or shop has booked the parcel with TCS and it has a tracking number.

What Happens Next

The parcel is waiting for a TCS rider to collect it, or to be handed in at an Express Centre.

Recommended Action

Nothing yet. The first scan appears when TCS takes the parcel into a sorting centre.

Picked Up by TCS

PICKED_UP
Meaning

A TCS rider has collected the parcel, or it was handed in at a TCS Express Centre.

What Happens Next

The parcel goes to the local sorting centre, ready to be sent on.

Recommended Action

Nothing. Your parcel is now in the TCS system.

In Transit

IN_TRANSIT
Meaning

The parcel is moving between TCS hubs and sorting centres.

What Happens Next

It is travelling towards the sorting centre in the delivery city.

Recommended Action

Nothing. How long it takes depends on where it started, where it is going and the route.

Arrived at Facility

ARRIVED_AT_FACILITY
Meaning

The parcel has reached a TCS sorting hub or the delivery station and been scanned in.

What Happens Next

It is sorted and made ready for the local delivery round.

Recommended Action

Nothing. The local TCS team plans the delivery.

Out for Delivery

OUT_FOR_DELIVERY
Meaning

A TCS rider has the parcel for delivery to you.

What Happens Next

The rider will try to deliver it to your address.

Recommended Action

Make sure someone is at the address. If you need to pay on delivery, have the money ready.

Delivered

DELIVERED
Meaning

The parcel has been delivered, and TCS has recorded the delivery.

What Happens Next

This is the last status. Delivery is complete.

Recommended Action

If you did not get this parcel, call the TCS helpline on 111 123 456 and ask them to check the delivery.

Delivery Pending

DELIVERY_PENDING
Meaning

The rider could not deliver, for example because nobody was in, you asked for another time or the rider could not get in.

What Happens Next

TCS will plan another delivery try.

Recommended Action

Make sure someone will be in, or call TCS on 111 123 456 with your tracking number to arrange delivery.

Shipment on Hold

ON_HOLD
Meaning

The parcel is being held at a TCS office, waiting for a clearer address, your instructions or a check.

What Happens Next

It stays safely at the local office until this is sorted out.

Recommended Action

Call the TCS helpline on 111 123 456 with your tracking number to confirm your address or phone number.

Delivery Exception

EXCEPTION
Meaning

Something stopped the delivery, such as a closed door, nobody at home or an incomplete address.

What Happens Next

The TCS office looks into it, or asks the sender for new delivery instructions.

Recommended Action

Call TCS on 111 123 456 straight away to give clear delivery instructions.

Returning to Sender

RETURN_IN_TRANSIT
Meaning

The parcel could not be delivered and is on its way back to the sender or online shop.

What Happens Next

It travels back to the city it came from.

Recommended Action

If you bought it online, contact the shop about a refund or sending it again.

Returned to Sender

RETURNED_TO_SHIPPER
Meaning

The parcel is back with the sender. The return is complete.

What Happens Next

This is the last status. The sender has the parcel.

Recommended Action

Contact the shop or sender about a replacement.

Cancelled

CANCELLED
Meaning

The sender cancelled the booking before the parcel was sent.

What Happens Next

This is the last status. Nothing more will happen with this tracking number.

Recommended Action

Ask the shop or sender if they have made a new tracking number for your order.

Status Update

UNKNOWN
Meaning

TCS sent an update that we could not safely match to one of our checked statuses.

What Happens Next

We do not guess what it means, so we show “Status Update” instead.

Recommended Action

Your parcel is in the TCS system. For details on this update, call the TCS helpline on 111 123 456.

Ready to Track Your Parcel?

Type your tracking number to see the latest update, or contact TCS about a problem.

Not sure what a word means? Our TCS tracking glossary explains each word in plain English.